Our model of care ensures that Mindful Healthcare caregivers and clients are not left on an island without support. Our team-based approach provides every client with a care team including a nurse to manage the care, all in collaboration with a care coordinator. Our care team conducts routine supervisory visits and random quality assurance check-ins to ensure our Mindful Healthcare standards of excellence are being adhered to. All Mindful Healthcare care providers are W-2 employees, never independent contractors.

Our services most of the time, can be deducted from your loved one’s taxes as a medical expense. Please check with your accountant. We will at the end of the year send you a statement with our Tax ID # for services paid for that particular year.

We bill twice a month and you can pay by check, eCheck, Visa, MasterCard, American Express, and Discover. We are private pay only and do not accept Medicare or Medicaid. We also have other payment options such as Long-Term Care insurance, Employer- sponsored pre-taxed accounts, Veteran’s Administration benefits, family trust funds, and reverse mortgages.

Yes, in order to best serve our private nursing clients, we work in close consultation with your physician to ensure consistency and quality in your care plan. Our nursing team will coordinate this on your behalf and work to ensure you’re satisfied with your individualized care plan, creating a true concierge private nursing experience.

We will go with and stay with them until you arrive. This is a very important reason to sign our HIPAA agreement, so we can advocate for your loved one in the hospital setting. If you cannot make it there, we can update you with information on your loved one’s condition and stay with your loved one until they are settled into their room, or provide 24-hour service in this setting also, as an advocate for your loved one.

We have transitioned our clients into these places by assisting them to make friends, continue to provide companionship, or in addition to the care they receive, provide 24-hour service in those facilities.

At times, the need for a professional Caregiver may be unexpected and urgent. While we recommend allowing a few days to ensure we have the best personality match for your loved one for a successful long-term, consistent relationship, we are routinely able to accommodate a same-day request. Some restrictions may apply.

Determining whether or not your loved one needs assistance at home may be challenging. Nearly all clients are initially resistant to getting help from a caregiver, but within a few weeks, our clients and Caregivers become fast friends and couldn’t imagine life without one another. You may hesitate to suggest that your loved one needs the extra help, but this may be doing more harm than good. Rather than limiting your loved one’s freedoms, home care can help them improve their independence and quality of life. If your loved one is having difficulty caring for their basic needs, finances, or housework, they may be ready for an in-home Caregiver. We’ll set up a free in-home assessment to discuss and ask questions, so we can customize the Plan of Care in the areas of help that are needed, and the nurse will decide the level of care needed.

Mindful Healthcare uses an advanced real-time caregiver monitoring system to verify time, attendance, and tasks performed according to the care plan. Our system does not allow care providers to clock in or clock out of a shift without being within a few feet of the client’s home. This system allows us to closely monitor and confirm care provider attendance in real time. Our system will immediately notify us if a care provider has not clocked in or out of a scheduled shift, allowing us to triage any issues that may have arisen. This allows us to have a written record of services provided and shifts completed within the home. In addition, our itemized invoices are always sent after services are complete. This allows you to ask any questions about the time or date of care, and it allows us to make any schedule adjustments before your invoice is sent.

There is no long-term contract. In order to begin services, clients are required to sign a Client Service Agreement that describes our guidelines and policies, but services may be started and stopped at any time and for any reason.

Give us a call us at 817-592-3320 or click the Request for Care button to fill out the form. From there, we’ll arrange a time to visit you, your family, and/or any authorized representative to fully discuss your particular home care needs and how Mindful Healthcare can help. We will go over the care your family needs and the care we provide. We’ll answer all of your questions regarding in-home care services and costs. Then, we’ll begin putting together a customized care plan and matching your loved one with the right care team.